Who decides where your secure emails are stored?

Jun 25, 2025

What changes when your trusted security solution is suddenly powered from the other side of the ocean?

Secure communications are not chosen lightly. It requires careful consideration, coordination and trust. Often 'local' plays an important role in this: you want to know who is behind it, where your data is, and who you can call if necessary. But what if that suddenly changes?

Unsolicited another reality

What was a good fit for your policies and compliance requirements for years is quietly adopted. A new owner means a different direction: new terms and conditions, data synchronization, integrations no one asked for. Without warning, the solution you rely on changes, and with it, your risks.

What is really at stake?

When a communication tool changes hands, the legal and operational framework also shifts with it. The consequences are rarely immediately visible, but all the more far-reaching:

  • Legal control: data from European organizations may be subject to U.S. law (such as the CLOUD Act).
  • Compliance uncertainty: does your solution still comply with NIS2, ISO 27001 or industry-specific guidelines?
  • Loss of grip on data: hosting sometimes slides along, and if it doesn't, control over it.
  • Changed roadmap: focus shifts from European interests to global scale.
  • Remote support: local support is replaced by ticketing systems and additional links.

These risks apply not only to governments, but to all organizations that process confidential or sensitive information: healthcare organizations, educational organizations, legal service providers, financial institutions, IT companies, multinationals, the list is long.

If you work with personal data, strategic documents, client data or intellectual property, you simply cannot afford to lose sight of your communications infrastructure.

Without that visibility, you create uncertainty about compliance, you sacrifice control, and you increase the risk of fines, liability or reputational damage. In many industries, "trust" is not a marketing word, but a prerequisite for functioning.

Waiting is not a strategy

The first reflex is often: take a look. But in communication and security in particular, losing time is risky. Trust alone is not a strategy. Insight, control and ownership are.

Time for rethinking

If you find that the interests behind your solution have shifted, the logical question is: does this still fit our organization and our risk profile? In many cases, the honest answer is: no.

The alternative: conscious control

There are solutions that do deliberately stay local. Not as a marketing promise, but as the basis of their approach. No acquisition path, but partnership. No data centers in three continents, but simply here. No legal fog, but clear ownership.

At FileCap we have been working this way for years. Our solution is developed in the Netherlands, hosted within Europe, and supported by a team that knows what's going on at organizations like yours. For those who value overview, ownership and direct lines of communication.

When designing and rolling out our solution, we made a conscious decision from the start to remain platform independent. We do this by using open standards and by implementing standardization in all parts of our infrastructure. This allows us to retain maximum flexibility: if, for example, a cloud platform is taken over by a foreign party, we can migrate to another, more suitable platform without any technical obstacles. In this way, control over data, hosting and compliance always remains in the hands of our customers and not an external party.

Want more control over your outbound communications?

At a time when e-mail and file transfers are daily routine, it's easy to forget what actually happens to the information you send. Who has access, where is it stored, and under what conditions?

At FileCap, we believe that security is not just about technology, but also about oversight and ownership. Our solution helps organizations secure their communications without sacrificing ease of use or control. No invisible data streams, no dependence on foreign infrastructure, but consciously chosen clarity.

Whether it's sensitive customer data, internal reports or contract documents: what you share deserves protection that suits your organization.

Keeping an eye on control

Takeovers are part of the marketplace. But when it comes to security, compliance and data traffic, the consequences are not small. Keeping an eye on control is therefore no superfluous luxury; it is a prerequisite for trust.

Trust does not arise from convenience, but from grip. If you don't know where your data is, who can access it, or under what legislation it falls, you can't assess whether the risks are acceptable. Without control, you cannot take responsibility, demonstrate compliance or make conscious choices.

Those who trust without visibility and grip are not taking a well-considered decision but a risk. And that is precisely where the difference between unintentional dependence and conscious ownership lies.

Wondering how to organize that in practice?

Our specialists like to think with you about overview, grip and ownership. Not as a remote supplier, but as a partner close by.

Try FileCap now